We aspire to help every client who invests with us realise their long-term financial potential. After all, your success is our success. This is how we do it:

• Proven long-term investment strategies* - we manage our funds with long-term investment results in mind. Our focus is always on the end result - the return you take home, after tax and expenses.
  
  
• Low costs - management fees can eat into your investment returns so we make sure we keep ours low. Our management costs are around half the industry median**.
  
  
• Transparent reporting - investors have a right to know the risks and real value of their investments, so we provide accurate and candid investment information. In fact, we were the first fund manager in Australia to publish after-tax returns.
  
  
• Investor education - our Plain Talk® education series is designed to help improve your financial literacy so you can make better informed investment decisions. You can also register to receive our free weekly e-newsletter, Smart Investing. Robin Bowerman - Vanguard's Head of Retail - shares investment and personal finance insights gained from two decades in the finance industry as writer, commentator and editor.
  
  
• Exceptional service - clients who entrust their money with us deserve to be treated with integrity, loyalty and respect. Near enough, is not good enough for us. We do our best to make sure we meet our clients' expectations day in, day out.

Why indexing - The real question is why not?

* Past performance is not an indication of future performance.
** Source: Standard & Poor's Research as at February 2006
*** Latest Rainmaker information - December quarter 2007