Client Support

Forms

Every time you transact with us or change your details you will need to complete a standard form. By completing a standard form we can process your request quicker.

From time to time Vanguard updates its Product Disclosure documents. The latest versions of these documents can be found at the following location www.vanguard.com.au/offerdocuments

You will need Adobe Reader to view the form. Download it for free on the Adobe website.

Investors with managed funds up to $500,000


Download
PDF

Additional Application
To add to your existing investment via cheque. Payments made through BPay do not require a form to be submitted.
Authorised Representative
To appoint an authorised representative to act on your behalf
Change of Details
Change name, address, TFN or distribution details.
Switching
Switching part or all of your investment to a different fund.
Transfers
Transfer all or part of an investment to another person or entity.
Withdrawal
Making a partial or full withdrawal.

 

Investors with managed funds over $500,000


Download
PDF

Additional Application
To add to your existing investment via cheque. Payments made through BPay do not require a form to be submitted.
Authorised Representative
To appoint an authorised representative to act on your behalf
Change of Details
Change name, address or distribution details.
Switching
Switching part or all of your investment to a different fund.
Tax File Notification
To quote a TFN or claim an exemption.
Transfers
Transfer all or part of an investment to another person or entity.
Withdrawal
Making a partial or full withdrawal.

 

Vanguard Personal Superannuation Plan Members


Please note the Vanguard Personal Superannuation Plan will transfer to the Plum Personal Plan on 29 February 2012.

Members of the Vanguard Personal Superannuation Plan can make transactions and change their details up until 12 noon, 22 February 2012. Any transaction or change of details sent after this date and time will not be processed.

A transaction suspension period will be in place from 22 February 2012 to 6 March 2012 while the successor fund transfer takes place and members’ accounts are established in their new plan.

If you require a rollover form, an employer contribution form or any further information please contact Vanguard Member Services at 1300 655 101, 8:00 am to 6:00 pm (Melbourne time) Monday to Friday.
Download
PDF
 
Non-binding nomination of beneficiaries form
Nominate who your benefits will be paid to.
Change of details
Change your personal details and/or plan details.
Contributions
These forms need to be completed each time you remit personal contributions to the Plan.
Switching
Switch between all or part of your existing investment options.
Withdrawal
Making a partial or full withdrawal.

 

Vanguard Personal Pension Plan Members


Please note the Vanguard Personal Pension Plan will transfer to MLC Wrap Super pension service on 29 February 2012.

Members of the Vanguard Personal Pension Plan can make transactions and change their details up until 12 noon, 22 February 2012. Any transaction or change of details sent after this date and time will not be processed.

A transaction suspension period will be in place from 22 February 2012 to 6 March 2012 while the successor fund transfer takes place and members’ accounts are established in their new plan.

For further information please contact Vanguard Member Services at 1300 655 101, 8:00 am to 6:00 pm (Melbourne time) Monday to Friday.
Download
PDF

Change of details
Change name, address or distribution details.
Switching
Switching part or all of your investments to a different fund.
Vanguard Personal Pension Plan compliance advice
This letter provides compliance advice to your employer.
Withdrawal
Making a partial or full withdrawal.

AML identification forms


Under the Anti-Money Laundering and Counter Terrorism Financing Act 2006 (Cth) it is now mandatory for investors to verify their identity when submitting their initial application. IFSA/FPA standard identification forms for associations, government bodies and registered co-operatives are available below. These should accompany all new application for investment forms.

Download PDF
Individuals & Sole Traders
Australian & Foreign Companies
Associations
Government Bodies
Partnerships & Partners
Trusts & Trustees

 

Some forms can be faxed to 1300 765 712 but conditions apply. For further information, refer to your PDS or contact Adviser Services.

Vanguard Adviser Services Team

Available from 8:00am to 6:00pm, Monday to Friday (Melbourne time)

 

Phone: 1300 655 205

Fax: 1300 765 712

Email: adviserservices@vanguard.com.au

 

Street Address

Level 34, Freshwater Place

2 Southbank Boulevard

Southbank, Victoria 3006

 

Postal Address

Vanguard Investments Australia

GPO Box 3006

Melbourne, Victoria 3001

 

Quick Links

Adviser Resources  Tools to keep you and your clients one step ahead

 

GENERAL ADVICE WARNING

Vanguard Investments Australia Ltd (ABN 72 072 881 086 / AFS Licence 227263 / RSE Licence L0001335) is the product issuer. We have not taken yours and your clients' circumstances into account when preparing our website content so it may not be applicable to the particular situation you are considering. You should consider yours and your clients' circumstances and our Product Disclosure Statement (PDS) or Prospectus before making any investment decision. You can access our PDS or Prospectus online or by calling us. This website was prepared in good faith and we accept no liability for any errors or omissions. Past performance is not an indication of future performance.

We are the trustee of: Vanguard® Personal Superannuation Plan ABN 81 550 468 553.

© 2012 Vanguard Investments Australia Ltd. All rights reserved. "Vanguard", "Vanguard Investments", "LifeStrategy" and the ship logo are the trademarks of The Vanguard Group, Inc.