Transacting with us
BPAY®
Investing is easy with BPAY® for both new and existing investors with managed funds under $500,000.
New investors
When completing the application form, tick the box indicating that you would like to make your initial investment via BPAY® (located in the "investment selection" section). You can then send your Application for Investment Form to the postal address listed or drop it into our office .
When we receive your completed Application for Investment Form, we will e-mail your Vanguard Biller Code and Customer Reference Number. You can then use BPAY® to make your initial investment. Payment must then be forwarded to us within 14 days.
Existing investors
Please follow these steps to add to your existing investment without needing to complete any forms.
- Nominate Vanguard as a Biller - our Biller Code is 53009
- Choose the Vanguard Retail Index Fund that will receive the deposit
- Enter the applicable BPAY® Customer Reference Number (CRN)
- Enter the amount you wish to invest:
$100 minimum for additions to existing Funds; or
$5,000 minimum for investments in a new Fund - Record your receipt number as proof of the transaction. Vanguard will send you a confirmation within 5 business days.
Your BPAY® Customer Reference Number (CRN) is made up of three parts:
| Vanguard code | Fund code | Your investor number (minus the V) |
|---|---|---|
| 02 | ## | 00001234 (example only) |
Fund codes
| Vanguard Fund Name | Vanguard code | Fund code | Investor number* |
|---|---|---|---|
| Cash Plus Fund | 02 | 07 | 00001234 |
| Diversified Bond Fund | 02 | 08 | 00001234 |
| Property Securities Fund | 02 | 03 | 00001234 |
| Australian Shares Fund | 02 | 01 | 00001234 |
| High Yield Australian Shares Fund | 02 | 11 | 00001234 |
| International Shares Fund | 02 | 02 | 00001234 |
| International Shares Fund (Hedged) | 02 | 09 | 00001234 |
| LifeStrategy® Conservative Fund | 02 | 04 | 00001234 |
| LifeStrategy® Balanced Fund | 02 | 10 | 00001234 |
| LifeStrategy® Growth Fund | 02 | 05 | 00001234 |
| LifeStrategy® High Growth Fund | 02 | 06 | 00001234 |
* Note: These investor numbers are examples only
Please note that even though your BPAY® transaction is processed from your bank account immediately, your funds and payment instructions may take some time to be transferred to Vanguard from your financial institution.
Provided your BPAY® request is made before your financial institution's cut-off time (usually 5.00 pm EST), Vanguard would typically receive your funds before 2.00 pm (EST) on the following business day. Units will only be issued once we receive your funds and will be issued at the unit price applicable to the day payment is received.
Conditions of use
Additional investments to the Fund will be issued according to the terms and conditions of the current Vanguard Index Funds PDS and the Constitution for the Fund. BPAY® transactions cannot generally be reversed. Payments using credit card accounts cannot be made via BPAY®. Any query on your BPAY® transfer should be directed to your bank.
Registered to BPAY® Pty Ltd. ABN 69 079 137 518
Vanguard Client Services
Phone: 1300 655 101
Fax: 1300 765 712
Email: clientservices@vanguard.com.au
Postal address
Vanguard Investments
GPO Box 3006
Melbourne VIC 3001
Calling from outside Australia?
Phone: +61 3 8888 3888
Fax: +61 3 8888 3777
Vanguard ETF enquiries
Please call 1300 655 888
Vanguard Adviser Services
Phone: 1300 655 205
Fax: 1300 765 712