Client Services

Transacting with us

We have several ways you can transact depending on the type of investment you have with us. Different options are available for your convenience so you can choose the best method for your needs.


Investors with managed funds up to $500,000

There are two ways you can add to your investment:

1. use BPAY®

2. complete an additional application for investment form

You can withdraw all or part of your investment by completing a withdrawal form.

 


Investors with managed funds over $500,000

To add to your investment, please complete an additional application for investment form.

You can withdraw all or part of your investment by completing a withdrawal form.

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Vanguard Client Services

Available from 8:00am to 6:00pm, Monday to Friday (Melbourne time)

 

Phone: 1300 655 101

Fax: 1300 765 712

Email: clientservices@vanguard.com.au


Postal address
Vanguard Investments
GPO Box 3006
Melbourne VIC 3001


Calling from outside Australia?

 

Phone: +61 3 8888 3888

Fax: +61 3 8888 3777

 

Vanguard ETF enquiries
Please call 1300 655 888

Vanguard Adviser Services

Available from 8:00am to 6:00pm, Monday to Friday (Melbourne time)

 

Phone: 1300 655 205

Fax: 1300 765 712

Email: adviserservices@vanguard.com.au


 

 

Call us on 1300 655 101
GENERAL ADVICE WARNING

Vanguard Investments Australia Ltd (ABN 72 072 881 086 / AFS Licence 227263 / RSE Licence L0001335) is the product issuer. We have not taken yours and your clients' circumstances into account when preparing our website content so it may not be applicable to the particular situation you are considering. You should consider yours and your clients' circumstances and our Product Disclosure Statement (PDS) or Prospectus before making any investment decision. You can access our PDS or Prospectus online or by calling us. This website was prepared in good faith and we accept no liability for any errors or omissions. Past performance is not an indication of future performance.

We are the trustee of: Vanguard® Personal Superannuation Plan ABN 81 550 468 553.

© 2012 Vanguard Investments Australia Ltd. All rights reserved. "Vanguard", "Vanguard Investments", "LifeStrategy" and the ship logo are the trademarks of The Vanguard Group, Inc.