Client Services

Vanguard Online

Vanguard Online® keeps you in touch with your investments 24 hours a day, 7 days a week. Every Vanguard investor can access this secure online facility from our home page.

Vanguard Online® features include:

  • Investment summary for your current account balance, unit prices and number of units
  • View and print latest tax, distribution and quarterly statements
  • View your last 20 transactions. Transaction details include date, type, value and unit prices.
  • Update your contact details, ask questions or provide feedback using the Mailbox feature.

To get started all you need is your Investor Number and Personal Identification Number (PIN). Your PIN is mailed to you when you open your investment with Vanguard. If you have lost or forgotten your PIN, please call Client Services on 1300 655 101.

 

    


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Vanguard Client Services

Available from 8:00am to 6:00pm, Monday to Friday (Melbourne time)

 

Phone: 1300 655 101

Fax: 1300 765 712

Email: clientservices@vanguard.com.au


Postal address
Vanguard Investments
GPO Box 3006FF
Melbourne VIC 3001


Calling from outside Australia?

 

Phone: +61 3 8888 3888

Fax: +61 3 8888 3777

 

Vanguard ETF enquiries
Please call 1300 655 888

Vanguard Adviser Services

Available from 8:00am to 6:00pm, Monday to Friday (Melbourne time)

 

Phone: 1300 655 205

Fax: 1300 765 712

Email: adviserservices@vanguard.com.au


 

 

Download a PDS Access Vanguard's Product Disclosure Statments
Market Calendar The month ahead of key events and industry announcements

 

Call us on 1300 655 101
GENERAL ADVICE WARNING

Vanguard Investments Australia Ltd (ABN 72 072 881 086 / AFS Licence 227263) is the product issuer. We have not taken your circumstances into account when preparing the above information so it may not be applicable to your circumstances. You should consider your circumstances and our Product Disclosure Statement (PDS) before making any investment decision. You can access our PDS on our website or by calling us. This information was prepared in good faith and we accept no liability for any errors or omissions. Past performance is not an indication of future performance.

We are the trustee of: Vanguard® Personal Superannuation Plan ABN 81 550 468 553 / Vanguard® LifeStrategy® Index PST - Conservative ABN 73 765 732 050 / Vanguard ® LifeStrategy® Index PST – Balanced ABN 23 846 775 905 / Vanguard ® LifeStrategy® Index PST - Growth ABN 95 836 361 772 / Vanguard® LifeStrategy® Index PST – High Growth ABN 61 378 605 876.

© 2010 Vanguard Investments Australia Ltd. ‘Vanguard’, ‘Vanguard Investments’, ‘LifeStrategy’ and the ship logo are the trademarks of The Vanguard Group, Inc.