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Frequently Asked Questions

Yes, we accept mobile numbers from a number of other countries in addition to Australian mobile phone numbers to register and access the new Vanguard Online. A list of the countries we can support can be viewed below.

Keeping your account secure is our priority. With the new Vanguard Online, we’ve introduced two-factor authentication (2FA) as an extra layer of security to protect your account. We’ll send a security verification code to your mobile phone number to verify your online activities for example, when you request to sell your investments.

List of supported countries

  • Austria
  • Canada
  • Chile
  • Colombia
  • Czech Republic
  • Denmark
  • Estonia
  • France
  • Germany
  • Hong Kong
  • Hungary
  • Ireland
  • Italy
  • Japan
  • Korea, Republic of
  • Malaysia
  • Mongolia
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Qatar
  • Samoa
  • Singapore
  • South Africa
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • United Arab Emirates
  • United Kingdom
  • United States
  • Vietnam
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Vanguard and its employees wish to acknowledge the Traditional Custodians of Country throughout Australia where we operate our business. We recognise their connection to the land, water and culture and wish to pay our respects to their Elders past, present and emerging.