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Great. Here’s some answers to commonly asked questions.
That’s easy. Simply click on Open an account and follow the steps. We’ll need a few details to verify your identity. It only takes about 10 minutes.

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We have a range of account types to suit your needs. Choose from individual, joint, SMSF, company, trust, and kids account types.

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We keep our costs low, so you can keep more of your returns. That translates to low ongoing investment fees, $0 brokerage on Vanguard ETF purchases and just $9 on sales with Vanguard Personal Investor.

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Head to our FAQs page for simple answers to common questions.

Vanguard Personal Investors can skip the hold time by sending a secure message from your account.

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Speak with a member of our team on 1300 655 101 8am–6pm (AET), Monday to Friday. If you are calling from outside Australia, call +61 3 8888 3888.
Our postal address is:
Vanguard Investments Australia
GPO box 1837
Melbourne VIC 3001
If you would like to make a complaint, please follow the steps here.

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GENERAL ADVICE WARNING
Vanguard Investments Australia Ltd (ABN 72 072 881 086 / AFS Licence 227263) (VIA) is the product issuer and operator of Vanguard Personal Investor. Vanguard Super Pty Ltd (ABN 73 643 614 386 / AFS Licence 526270) (the Trustee) is the trustee and product issuer of Vanguard Super (ABN 27 923 449 966).
The Trustee has contracted with VIA to provide some services for Vanguard Super. Any general advice is provided by VIA. The Trustee and VIA are both wholly owned subsidiaries of The Vanguard Group, Inc (collectively, “Vanguard”).
We have not taken your or your clients' objectives, financial situation or needs into account when preparing our website content so it may not be applicable to the particular situation you are considering. You should consider your objectives, financial situation or needs, and the disclosure documents for the product before making any investment decision. Before you make any financial decision regarding the product, you should seek professional advice from a suitably qualified adviser. A copy of the Target Market Determinations (TMD) for Vanguard's financial products can be obtained on our website free of charge, which includes a description of who the financial product is appropriate for. You should refer to the TMD of the product before making any investment decisions. You can access our Investor Directed Portfolio Service (IDPS) Guide, Product Disclosure Statements (PDS), Prospectus and TMD at vanguard.com.au and Vanguard Super SaveSmart and TMD at vanguard.com.au/super or by calling 1300 655 101. Past performance information is given for illustrative purposes only and should not be relied upon as, and is not, an indication of future performance. This website was prepared in good faith and we accept no liability for any errors or omissions.

Important Legal Notice - Offer not to persons outside Australia

The PDS, IDPS Guide or Prospectus does not constitute an offer or invitation in any jurisdiction other than in Australia. Applications from outside Australia will not be accepted. For the avoidance of doubt, these products are not intended to be sold to US Persons as defined under Regulation S of the US federal securities laws.

© 2023 Vanguard Investments Australia Ltd. All rights reserved.

Vanguard and its employees wish to acknowledge the Traditional Custodians of Country throughout Australia where we operate our business. We recognise their connection to the land, water and culture and wish to pay our respects to their Elders past, present and emerging.